Shipping Policy

We want you to be enjoying your purchase as soon as possible, so we make every effort to get your order out as soon as it’s received.

Orders will be processed on the same day, Monday to Friday, if placed before 11am, all other orders will be processed on the next working day.

Our dedicated delivery partner is Whistl. Our parcels go out on a dedicated 48 hour tracked delivery service and are free of charge. Please note for deliveries outside of UK mainland there may be a slight delay. Unfortunately we cannot deliver to Northern Ireland.

If there are any issues with your order or you are experiencing any delays please drop us an email at hello@onewater.org.uk with your order number and delivery postcode and our logistics team will be happy to help.